By Monday's huddle the picture is three days old.
ArcCrest reads from the EHR and practice systems you already run. It is not a clinical system and never becomes one.
Referral, scheduling, and revenue-cycle numbers get gathered into a spreadsheet every Friday.
Friday. Someone pulls referral volumes from the EHR, schedule utilization from another system, and revenue-cycle aging from a third, and builds the weekly operations packet. Monday's huddle discusses a week that ended on Friday. The referral that went cold on Wednesday is visible the following Friday, if anyone thinks to look for it.
What we work alongside
We read from whichever of these you run. The system of record stays exactly where it is, and we never write back to it.
- your EHR
- your practice-management system
- your scheduling system
- your clearinghouse
- the spreadsheets around them
What a first pilot looks like here
One workflow, chosen with you during scoping. In this vertical it is usually one of these:
- referral funnel and leakage tracking
- schedule utilization and no-show patterns
- revenue-cycle aging and denial follow-up
- prior-authorization turnaround
What you get instead
- referrals in, converted, and leaked, by source
- schedule utilization and no-show rate by site and provider
- revenue-cycle aging and denial reasons ranked
- prior-auth turnaround against the promise made to the patient
And then the tools nobody sells off the shelf
Once that record exists, what gets built is specific to your operation, and it's the part your team opens every day. In this vertical it usually looks like:
- a referral worklist that shows where each patient actually stalled
- a prior-auth tracker that escalates before the promise to the patient breaks
- a denial worklist grouped by cause, so the same fix isn't rediscovered every week
What we don't do here
We are not a clinical system. We don't touch charting, orders, results, or anything that belongs inside the EHR. We read operational data out of it.
HIPAA-aware architecture, with a business associate agreement available for healthcare engagements. That is an architecture statement, not a certification claim. See the trust page for the full posture.